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5

Outstanding workmanship and customer service !!!

Thank you so much Ron, for the Great review. It was our pleasure to help you out... We are the lucky ones, to have great clients like you.

- European Autowerks
5

I appreciate being able to trust Scott and the team at Quality 1 to do what is needed. They are honest and upfront and that is a priceless quality to have in your auto service. Thank you for all you do.

Thank you so much, Trish for writing us this great review. It was our pleasure to take care of you and your fleet..

- European Autowerks
5

I have always received very good service from this company. They treat you right. They stand by their work.

Thank you, Norman for the great review. It is our pleasure to serve you and we consider ourselves blessed to have clients like you. Thanks again

- European Autowerks
5

Very happy. The A/C work was completed on time. Jason was very helpful. Would recommend European Autowerks for consideration.

I am glad you are so happy...

- European Autowerks
5

great service quick, prompt and honest even sending me pictures of the problems with my BMW before speaking to me about solutions. Jason and Scott were a joy to work with ! am coming back next month to have my Mini Cooper serviced also....

Thank you Frank for the kind words. I am so glad that we were able to exceed your expectations..

- European Autowerks
5

I requested an appointment through their website during the weekend to get my 07 Mini Cooper S into the shop first thing Monday morning. I received a response promptly Monday morning prior to their store hours that accommodated my request. Jason was helpful and respectful from the get-go. I identified that I had an oil leak and was losing a substantial amount of fluid in a short amount of time and my idle fluctuating between 600-800RPM; not constant. The job required the front end of the car to be disassembled to locate and isolate the leak(s). They identified that the oil cooler gasket and oil filter stand gasket were the cause of my problems. They called me to inform me of the problem and solution prior to conducting the work. Through the process, e-mailed pictures of the location of the leak and the disassembly. They checked all my fluids while conducting the repairs, and informed me that the car was well over due for transmission fluid (provided photos as well). I recently bought the car used with 68k miles, and wouldn't be surprised if it was the original fluid, so I had them change it as well. I also needed new air mass meter boot, the original was held on by the hose clamp tied to a metal hose by a wire. With the amount of work to be done, my car had to be left over night to finish up the work the next day (Tuesday). Jason called me mid morning to tell me everything was put back together and that the engine makes a terrible 'hiss'. Being the boot had been faulty, and likely leaking--not creating a sufficient seal the hiss wasn't noticeable. The PVC valve's diaphragm was faulty and on the verge of failing which would have created a vacuum within the engine and displaced the engine oil. I authorized to have the valve cover replaced (PVC is embedded within). I picked up my Cooper Tuesday evening. She sounded great. I no longer had an idle problem. She ran great. I am a happy customer. I HIGHLY recommend them. I will be a return customer!! Thanks again guys!

Jason, thank you for the Awesome review. We put all of these system and processes in place because we have to beat the bad reputation that the automotive repair industry has, every day. I am so glad that out hard work and perseverance showed through and that we exceeded your expectations. We look forward to having you as a life long client..

- European Autowerks
5

I requested an appointment through their website during the weekend to get my 07 Mini Cooper S into the shop first thing Monday morning. I received a response promptly Monday morning prior to their store hours that accommodated my request. Jason was helpful and respectful from the get-go. I identified that I had an oil leak and was losing a substantial amount of fluid in a short amount of time and my idle fluctuating between 600-800RPM; not constant. The job required the front end of the car to be disassembled to locate and isolate the leak(s). They identified that the oil cooler gasket and oil filter stand gasket were the cause of my problems. They called me to inform me of the problem and solution prior to conducting the work. Through the process, e-mailed pictures of the location of the leak and the disassembly. They checked all my fluids while conducting the repairs, and informed me that the car was well over due for transmission fluid (provided photos as well). I recently bought the car used with 68k miles, and wouldn't be surprised if it was the original fluid, so I had them change it as well. I also needed new air mass meter boot, the original was held on by the hose clamp tied to a metal hose by a wire. With the amount of work to be done, my car had to be left over night to finish up the work the next day (Tuesday). Jason called me mid morning to tell me everything was put back together and that the engine makes a terrible 'hiss'. Being the boot had been faulty, and likely leaking--not creating a sufficient seal the hiss wasn't noticeable. The PVC valve's diaphragm was faulty and on the verge of failing which would have created a vacuum within the engine and displaced the engine oil. I authorized to have the valve cover replaced (PVC is embedded within). I picked up my Cooper Tuesday evening. She sounded great. I no longer had an idle problem. She ran great. I am a happy customer. I HIGHLY recommend them. I will be a return customer!! Thanks again guys!

Jason, thank you for the Awesome review. We put all of these system and processes in place because we have to beat the bad reputation that the automotive repair industry has, every day. I am so glad that out hard work and perseverance showed through and that we exceeded your expectations. We look forward to having you as a life long client..

- European Autowerks
5

Good service. Thank you

Thank you Jerry.. I am so glad we were able to get the brakes and rear hatch lifts replaced on your Porsche. Thank you for being such a Great Client!!

- European Autowerks
5

My first time as a newbie to this area. Good service, take time explaining, friendly/polite...will return for next service...and better than dealer.

Shelly, thank you for writing us this Wonderful review. I am so glad to hear that we exceeded your expectations and we look forward to a life long client relationship.

- European Autowerks
5

I highly recommend the services provided by Quality 1 and European Autowerks. They were able to get my BMW working and set me up on a maintenance schedule to fix other issues. All at a fraction of the cost, half the time and twice the professionalism and service that I received from a local BMW dealer. They even washed the car before I picked it up. The dealer had my car for two days and wanted over $2000 to repair something that wasn't even related to what got me back on the road! I highly recommend these guys and will be taking my other cars to them from now on.

John, thank you so much for the great review. I am so glad you found us so we could properly diagnose your vehicle and get you back on the road fast. We look forward to a life long customer relationship..

- European Autowerks
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